Replacing worn or noisy rollers usually costs $120–$300, parts and labor included.

Upgrading to nylon or sealed-bearing rollers is well worth the small extra cost (around $250 total) — they’re quieter, smoother, and last much longer in our damp Southwest Washington climate.

A professional tune-up runs $99–$149, depending on door type and condition.

During a tune-up, we:

• Lubricate all moving parts
• Tighten loose hardware
• Adjust spring tension
• Check cable wear
• Test balance and opener safety sensors

It’s quick, affordable, and prevents most unexpected breakdowns.

The most affordable route is a basic non-insulated steel door while reusing existing tracks and opener hardware if safe.

However, old or mismatched components can shorten the life of the new door.

We inspect your full setup first — if reuse makes sense, we’ll tell you. If not, we’ll recommend smart upgrades that fit your budget.

Spring replacement typically costs $250–$400, including parts and labor.

That price depends on your door’s size, type of spring (torsion vs. extension), and accessibility.

We always replace both springs on double doors to keep balance and ensure even wear.

Yes — auto or homeowner’s insurance usually covers damage if you accidentally hit your garage door.

The claim depends on the cause:

• If you hit your own door, it’s often an auto claim.
• If someone else damages it, it’s typically their liability claim.

We can provide a written estimate and coordinate directly with your insurance adjuster to make the process easy.

Most springs come with a 3–5 year manufacturer warranty.

When installed and maintained by I-5 Garage Door, we back them with a lifetime workmanship warranty — so if a spring fails due to improper setup or installation, we’ll fix it at no cost.

Openers wear out faster when the door isn’t properly balanced or lubricated.

Common causes include:

• Overstressed motor from a weak spring
• Bent or unlubricated rollers
• Misaligned safety sensors
• Moisture exposure (common in unheated garages)

A tune-up every 12 months helps prevent premature failure.

If your door suddenly won’t open or you hear a loud snap, check above the door — a visible gap in the spring coil means it’s broken.

You’ll also notice:

• The opener straining or not lifting the door
• The door slamming shut when released

Avoid trying to lift the door; call us for same-day spring replacement.

If a cable snaps, don’t force the door open — it’s off-balance and unsafe.

Disconnect the opener using the red release cord and leave the door closed.

Our technicians can replace both cables, check drums and bearings, and re-tension the system properly within an hour.

You can, but it’s not recommended. Without the spring’s counterbalance, your door can weigh over 200 lbs, making it dangerous to lift or control.

We use professional winding bars and clamps to handle it safely — and can usually replace springs the same day.

Springs wear out from metal fatigue and corrosion.

Most are rated for about 10,000 open/close cycles (roughly 5–7 years of regular use).

Southwest Washington’s damp air accelerates rust, which weakens the coils.

We recommend powder-coated high-cycle springs, which last twice as long and resist rust.

It’s possible, but extremely dangerous without the right tools and training.

Torsion springs are under massive tension; one wrong move can cause serious injury or damage.

A licensed technician can replace them safely in under an hour — it’s not worth the risk.

No. Springs must match your door’s exact weight and height.

A heavier spring will cause the door to open too quickly and stress the opener.

We use digital spring scales to ensure your new spring is perfectly balanced for smooth, safe operation.

A non-insulated 7×8 steel door weighs about 150–170 lbs.

An insulated version can reach 200 lbs or more.

That’s why it’s critical your springs and opener are properly matched — otherwise, the system wears out prematurely.

Yes! Steel and aluminum garage doors are 100% recyclable.

When we replace your door, we haul away the old panels and hardware for proper recycling — keeping metal out of landfills and supporting local scrap processors.

From Vancouver to Castle Rock, I-5 Garage Door LLC provides fast, professional repair and installation across Clark, Cowlitz, and Lewis Counties.

We’re licensed, insured, and trusted by homeowners throughout Southwest Washington.

📞 Call or text: 360-644-7342

🌐 i5GarageDoor.com